Delete Your Account
You can delete your PreSpend account at any time — from within the app or by contacting us. This page explains exactly what happens and how to proceed.
- Your account & login credentials
- Cloud-synced budget data (Premium)
- Subscription information
- Preferences stored on our servers
- Local data on your device
Note: Deleting your account does not remove data stored locally on your device. To clear local data, uninstall the app or go to your phone's Settings → Apps → PreSpend → Storage → Clear Data.
Option 1 — Delete from the app
- 1 Open the PreSpend app on your device
- 2 Tap the Settings icon (gear icon, bottom navigation)
- 3 Tap Account
- 4 Tap Delete Account and confirm your decision
Option 2 — Request via email
Can't access the app?
Email us and we'll handle the deletion manually within 7 business days.
hello@prespend.appPlease include the email address associated with your PreSpend account and use the subject line "Account Deletion Request". We'll send a confirmation once complete.
Data Retention
After deletion, your account data is permanently removed within 30 days. Aggregated, anonymised analytics (with no personally identifiable information) may be retained to improve the service.
